While it's true that these are hard things to do, I think the author may be getting at a deeper issue here. For some reason the software world of today thinks delivering more crappy half baked features is more important than making usable bug free features, or even just fixing what already exists. I don't know where this idea came from, but it's a very annoying ideology.

The Unity game engine is another big corporation that does this. They released that demo awhile ago showing off how they can create realistic looking game scenes (the chess scene demo). I don't understand why they think that appeals to anyone. I'm pretty sure like 90% of people use Unity to make 2D games or low poly 3D games. And instead of fixing all their broken "features" they continue adding "features" nobody cares about or asked for.