> Apple does this as matter of practice. You go in they will give you an "new" phone that is in some weird box that is not the retail box. Those are returned phones.
That sounds like a replacement refurb. They won't tell you that it's "new." Apple does that, when they can't fix the problem. I've gotten a couple of those, over the years, and never had a problem.
I get AppleCare, by habit. I seldom need it, but when I do, I'm sure glad I did.
I remember, once, I had a laptop that developed a fatigued hinge, as well as issues with the USB-C/TB ports. Apple basically replaced the entire unit. Another time, they gave me a refurb replacement that worked great.
I used to travel a lot, and my laptops saw a lot of action.
They are used and it is intentionally disingenuous to give a customer a used/refurb phone to replace a defective brand new retail price phone. Keep being an apologist though they need people like you to keep those stock prices soaring.
That sounds like a replacement refurb. They won't tell you that it's "new." Apple does that, when they can't fix the problem. I've gotten a couple of those, over the years, and never had a problem.
I get AppleCare, by habit. I seldom need it, but when I do, I'm sure glad I did.
I remember, once, I had a laptop that developed a fatigued hinge, as well as issues with the USB-C/TB ports. Apple basically replaced the entire unit. Another time, they gave me a refurb replacement that worked great.
I used to travel a lot, and my laptops saw a lot of action.