>I am here to tell you, no human wants to talk to your chatbot.
Well, I am a human and I most certainly do. I've had great success with Amazon's customer service chatbot, Meta's CS bot, and many others. Sometimes they do help me with what I need and it speeds up my workflow. Sure, chatbots don't always accomplish what I want, but their existence is a net positive for me. I have never once looked at a chatbot and said "If only I could use Siri instead". Never.
Well, I am a human and I most certainly do. I've had great success with Amazon's customer service chatbot, Meta's CS bot, and many others. Sometimes they do help me with what I need and it speeds up my workflow. Sure, chatbots don't always accomplish what I want, but their existence is a net positive for me. I have never once looked at a chatbot and said "If only I could use Siri instead". Never.