> What features in Office are essential for those users that you don't get from Google?
Backward compatibility with existing documents that are already in Word. Also, for those knowledge workers who aren’t in tech, the high likelihood that the recipient can open the document with correct formatting.
...since then they will send you back a scan of a printed-out copy of said PDF in which they scribbled their comments and modifications with pen and marker?
Backward compatibility with existing documents that are already in Word. Also, for those knowledge workers who aren’t in tech, the high likelihood that the recipient can open the document with correct formatting.